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Honbike Reviews

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Overall Rating

4.5
6 Reviews
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About Honbike

Honbike.com is a platform that offers electric bikes with a minimalist design. Their primary product is the Uni4 E-Bike, which is designed for city commuting. The Uni4 E-Bike features a unique shaft drive system, a removable battery, and a quick folding time. It is described as a user-friendly urban folder with an enjoyable ride feel.

In addition to the E-Bikes, Honbike.com also offers a range of accessories to customize your E-Bike. These include a battery package, front basket, rear carrier, helmet, tyre, pedal set, saddle, kickstand, rear fender, front basket, front light set, bottle holder, and more.

Honbike.com also provides support services for their products. They offer a 2-year warranty and 14 days return policy. For any pre-sales or after-sales inquiries, they can be contacted via email. They also have a help center and owner's manual available on their website for additional support.

Please note that the availability of products and services may vary, and it is recommended to check the official website for the most accurate and up-to-date information.

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Honbike Customer Reviews (6)

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Khadimat Inarkaevich
Khadimat Inarkaevich
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Feb 11, 2023
Mollie Clarke
Mollie Clarke
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Feb 10, 2023
Markus Egger
Markus Egger
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Feb 10, 2023
Kristjana Björgvinsdóttir
Kristjana Björgvinsdóttir
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Feb 9, 2023
Thomas Jude
Thomas Jude
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Feb 7, 2023
Blondelle Bienvenue
Blondelle Bienvenue
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Feb 6, 2023

Honbike Customer’s Q&A

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Honbike FAQs

FAQ

About Honbike.com Popular Products and Services?

"Honbike.com" is a platform that offers electric bikes with a minimalist design. Their collection includes two e-bike models and a variety of accessories. The Uni4 is one of their popular e-bike models. They also offer a range of accessories to customize your e-bike, including a Battery Charger, Front Basket, Rear Fender Set, and Front Fender Set. These products are designed for a user-friendly urban ride with an enjoyable ride feel. The website also provides support services such as a 2-Year Warranty and 14 Days Returns. They ship to the US and EU with free shipping.

FAQ

About Honbike.com Payment Method?

"Honbike.com" offers a Buy Now, Pay Later option through PayPal 6 Installments 0%APR. This allows customers to split their purchase into 6 interest-free payments. To use this method, customers need to select PayPal as their payment method at checkout. They will then be directed to the PayPal website where they can apply for PayPal Credit. If approved, customers can shop instantly with PayPal Credit right from their PayPal account. Please note that this offer is applicable for every basket total of $99.00 or more. All purchases will be processed by the respective entity in the corresponding country as indicated by the country code in the billing statement. This includes 'honbike.com' and the country code such as 'HK', 'Ireland', etc. displayed on the payment page and/or your card statement.

FAQ

Honbike.com Return Policy?

Honbike.com has a 14-day return policy. Customers have 14 calendar days to return an item from the date they received it. Only items that have been purchased directly from www.honbike.com can be returned. Products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

As for the shipping policy, Honbike provides Free Shipping to mainland EU. VAT is 100% deductible if you have a VAT number. For shipping to the United States, free shipping is provided to the lower 48 states shipped from US warehouses. However, Alaska, Hawaii, and Puerto Rico are not included currently. Shipping services to PO BOXES or APO are not provided. For shipping to Canada, a shipping fee is needed for an e-bike package shipped from US warehouses. For products in stock, shipment is arranged the next business day after the order was placed successfully.

FAQ

About Honbike.com Prices and Cost?

The Uni4 model from Honbike.com is priced at $1,699.00. There are also various accessories available for purchase. For instance, the Battery Charger | HF01 is priced at $68.00, the Front Basket | HF01 costs $150.00, the Rear Fender Set | HF01 is $58.00, and the Front Fender Set | HF01 is $39.00. Please note that these prices are subject to change and it's always a good idea to check the website for the most current pricing information.

FAQ

Is there a processing fee for cancelling an order or changing the delivery address after the tracking number has been provided?

Yes, a 20% processing fee is required for order cancellation or address changes after the tracking number was provided.
FAQ

What is Honbike's customer support email for pre-sales?

Honbike's customer support email for pre-sales is customer@honbike.com.
FAQ

How long do I have to claim shipping damage?

Honbike will not accept Shipping Damage Claims after 7 days of delivery.
FAQ

Will I be charged a restocking fee at Honbike if I reject the package?

Yes, a 20% restocking fee will be charged if you reject the package.
FAQ

What is Honbike's customer support email for after-sales?

Honbike's customer support email for after-sales is support@honbike.com.
FAQ

How long do I have to return an item to Honbike?

You have 14 calendar days to return an item to Honbike from the date you received it.

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